Last Updated: 31/05/2025

At JaybeeeAutos, we understand that sometimes you may need to cancel an order. This policy outlines when and how cancellations can be made for both digital and physical product orders.

Digital Products – No Cancellations

All sales of digital products (software, files, manuals, activation keys, and downloads) are final and cannot be canceled once the order is placed or the file is accessed.

Please double-check product details and compatibility before placing a digital order.

Physical Products – Cancellation Window

Orders for physical items may be canceled within 12 hours of placing the order only if the item has not yet been shipped.

To cancel a physical order:

1. Email us immediately at sales@jaybeeautos.com with your order number.
2. If the order hasn’t shipped, we will cancel it and issue a full refund.
3. If the order has already shipped, it can no longer be canceled but may be eligible for return (see Return Policy).

Important Notes

• Cancellation requests after shipping are not possible.
• If a cancellation is approved, your refund will be issued to your original payment method within 5–7 business days.

 Need Help?

If you need assistance or want to check the status of your order, contact us:

Email: sales@jaybeeautos.com
Website: https://jaybeeautos.com